Shipping policy
Shipping Policy – Grandma Beauty
At Grandma Beauty, we’re all about flawless skincare — and smooth delivery. We currently ship to the United States and Canada, and we do it with tracking, transparency, and a touch of Grandma's magic.
Order Processing
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Once your package is shipped, you’ll receive a confirmation email with a tracking number.
We believe you deserve to know where your glow is — every step of the way.
Delivery Options & Timeframes
Shipping times depend on product availability and warehouse location.
All packages include tracking. Delivery timelines below are estimated and based on business days.
Domestic Fulfillment (Products stocked in the US or Canada)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free |
| Priority Shipping | 3–7 business days | $4.99 |
Note: Both methods typically arrive within the same window. Priority may offer faster handling or enhanced tracking updates.
International Fulfillment (Products shipped from overseas)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Priority Shipping | 6–10 business days | $6.99 |
| Standard Shipping | 10–25 business days | Free |
Note: International orders may experience occasional delays due to customs or external logistics. Tracking is always included.
Carriers We Work With
We ship through USPS, UPS, Canada Post, DHL, and other reliable logistics providers depending on your location and product origin.
Delivery Areas
We currently ship to addresses within the United States and Canada only.
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We do not ship to P.O. Boxes, APO/FPO addresses, or outside North America at this time.
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Shipping address must be valid and complete to avoid delays.
🧾 Customs & Duties
Orders shipped from outside your country may be subject to import duties or taxes, depending on your local regulations.
Any applicable fees are the responsibility of the customer.
Lost, Delayed, or Ghosted Orders?
If your parcel vanished into the void or is taking too long, email us at:
contactgrandmabeauty@gmail.com
We’ll investigate with our carrier partners and help you resolve it like Grandma resolves drama — with efficiency and cookies.
Final Word from Grandma
Your glow is our priority, and we work hard to deliver every order safely, smoothly, and with a wink.